Privacy Policy

Last updated: January 2026

Hof’s Biltong is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you in a variety of ways, including:

1.1 Personal Information

When you place an order, contact us, or sign up for updates, we may collect:

Full name

Email address

Phone number

Billing and shipping address

Payment details (processed securely by third-party payment providers — we do not store card details)

Order history

1.2 Non-Personal Information

We may automatically collect certain technical information, such as:

IP address

Browser type and version

Device information

Pages visited and time spent on our site

Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfil orders

Communicate with you about your orders or enquiries

Provide customer support

Improve our products, services, and website

Send promotional emails or updates (only if you opt in)

Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Understand how visitors use our site

Remember your preferences

You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

Trusted service providers (e.g. payment processors, delivery services, website hosting providers) strictly for business operations

Legal authorities if required by law or to protect our legal rights

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

Loss

Unauthorised access

Misuse

Disclosure or alteration

While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Object to or restrict certain processing

Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

8. Retention of Information

We retain personal information only for as long as necessary to:

Fulfil the purposes outlined in this policy

Comply with legal, accounting, or regulatory obligations

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Hof’s Biltong
Email: info@hofsbiltong.com
Phone: +44 7377 621582
Address: Market Place 38, Henley-On-Thames, RG9 2AH, United Kingdom