Terms and Conditions
These Terms and Conditions govern your use of the 777 Hof's International Limited website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About Us
Business name: Hof's 777 International limited
Email: info@hofsbiltong.com
Hof’s Biltong operates in accordance with UK law.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
We reserve the right to suspend or terminate access to our website if misuse is suspected.
3. Products
All products are subject to availability.
We make every effort to display accurate descriptions, prices, and images of our products, but slight variations may occur, particularly with handmade or natural food products.
All biltong and related products are intended for human consumption unless stated otherwise.
4. Orders
4.1 Placing an Order
When you place an order, you are making an offer to purchase products from us. An order is only accepted once we confirm it via email.
We reserve the right to refuse or cancel any order for any reason, including stock availability, pricing errors, or suspected fraud.
4.2 Order Accuracy
It is your responsibility to ensure that all order and delivery details are correct. We are not responsible for delays or losses caused by incorrect information provided by you.
5. Prices and Payment
All prices are listed in GBP (£) unless stated otherwise.
Prices include VAT where applicable.
Payment must be made in full at the time of ordering.
Payments are processed securely through third-party payment providers. We do not store card details.
We reserve the right to change prices at any time, but changes will not affect orders already accepted.
6. Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers, weather, or circumstances beyond our control.
Risk of loss or damage passes to you once the order has been delivered to the address provided.
Please inspect your order on arrival and contact us promptly if there are any issues.
7. Food Safety and Allergens
Our products are prepared in environments that may handle allergens.
Allergen information is provided where required; however, you are responsible for reviewing this information before purchase.
We cannot accept liability for allergic reactions where allergen information has been clearly provided.
If you have allergies or dietary concerns, please contact us before placing an order.
8. Right to Cancel and Returns
8.1 Perishable Goods
Due to the nature of our products (perishable food items), the right to cancel under the Consumer Contracts Regulations does not apply once the order has been dispatched, unless the product is faulty or incorrect.
8.2 Faulty or Incorrect Items
If your order is faulty, damaged, or incorrect:
Please contact us within 48 hours of delivery
Provide order details and photographic evidence where possible
Where applicable, we will offer a replacement, refund, or store credit in accordance with your statutory rights.
Nothing in these Terms affects your legal rights under UK consumer law.
Read more info on our returns and refunds page.
9. Intellectual Property
All content on our website, including text, images, logos, and branding, is the property of 777 Hof's International Limitedor its licensors and may not be copied, reproduced, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for any indirect, incidental, or consequential losses
Our total liability for any claim shall not exceed the value of the order giving rise to the claim
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence or for fraud.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
12. Force Majeure
We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transport disruptions, or government actions.
13. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will take effect when posted on our website. Continued use of the website indicates acceptance of the updated terms.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
777 Hof's International Limited
Email: info@hofsbiltong.com